Returns & Shipping | Marbella Modern Boys Club

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Returns & Shipping

RETURN POLICY

 

Thank you for choosing to shop at www.MarbellaModern.com.  Marbella Modern Boys Club wants all of its “members” to be 100% satisfied with their purchase.  If any of our merchandise fails to meet your expectations,  items may be returned for a full refund, less shipping & handling charges.

 

Full refunds less shipping will be issued for items returned to us within 14 calendar days of original shipping date.   Any items received after 14 calendar days of original shipping date will not be accepted and will be returned to you.

 

Exchanges will be treated as returns.  Please return the original item(s) within 14 calendar days of original shipping date.  Your original payment method will be refunded less shipping.  To exchange your item(s), please place a new order through www.MarbellaModern.com.  

 

In the event that the wrong item was shipped to you, please email us at: sales@marbellamodern.com.  Please be sure to reference in your email your Order # and which item(s) you receive and which item you ordered.  Further information may be requested.

 

All items that are returned or exchanged must be unworn, unaltered, unwashed, with all tags attached in their original packaging.  If any item is damaged, soiled or altered, the items will not be accepted and they will be returned to you.

 

Non-Returnable Items:

    • ALL Sale Items
    • Used Items, Altered Items, Items without Original Tags & Packaging
    • International Orders

 

Due to the differences in internet service and computer screen resolutions, some items may appear slightly different in size, color & texture than in reality and does not constitute imperfections or damage of the item.

 

All item descriptions and images are accurate to the best of our knowledge and ability and are in no way warranted as complete.  Item information is provided by the individual designer or manufacturer of that item and Marbella Modern Boys Club will not be held liable for misinformation provided to us.

 

* The shipment date is the date the original item leaves our store.  The shipment date is not the same as the purchase date.

 

INTERNATIONAL ORDERS

All international sales are FINAL.  No returns, exchanges or exceptions will be permitted.

 

 

RETURN PROCESSING

Once we have received your package, your refund will be processed within 7 business days.  You will be notified via email at the email address provided at purchase.  Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).  Original shipping charges are non-refundable.

 

Refunds will be issued in the same form as the original payment.

 

Mail Returns & Exchanges with your completed Return/Exchange Form included to:

Marbella Modern Boys Club, LLC

530 South Lake Avenue #419

Pasadena, CA 91101

 

Customer is responsible for shipping fees incurred in the return process.  We recommend using a tracking method when shipping back merchandise as Marbella Modern Boys Club is not responsible for return packages lost or damaged in transit. 

 

If you have any further questions, please contact us at sales@marbellamodern.com.

 

SHIPPING POLICY

We will process and ship your order within 5 days of purchase.  Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

 

All orders will be shipped using the shipping method selected at checkout.

 

*We do not ship to P.O. Boxes, APO or FPO addresses.

 

INTERNATIONAL SHIPPING

Marbella Modern Boys Club is not liable for any duties, taxes, custom charges or other fees incurred with international shipping.  It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase.  If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges will apply.  For more information regarding your country’s custom policies, please contact your local customs office.

 
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